How to react fast if your website is down

Every single website goes down from time to time. And there is no such thing as a website with no downtime. Because there are a bunch of things that shut down every website all over the Internet. Those things are called maintenance and server software updates. But those things are all natural, because they are vital for the core of websites’ stability. On the other hand, there are a lot of sudden problems which can cause website shutdown. From servers literally going offline due to power outage and up to various blocks for various reasons. And all those, as it was mentioned, sometimes are really sudden. Even when you are spending a lot of effort on website monitoring. Therefore, to become as ready as possible for such issues, it is important to understand how to respond to them.

What to do if your website goes down

Website downtime can easily make its owner or responsible webmaster mad and racking brains on finding the cause of it. But it will do much more and with consequences much worse than a lot of wasted time. It can literally affect users and their loyalty to your website at its core. Even more than that can be done by slow loading time. 

This, of course, will lead to a loss of audience and, inevitably, to a loss of potential profit. Therefore, it is important to understand where to look for a downtime cause to get rid of it for sure. If your monitoring system is not pointing at it precisely, that is. But before you start looking into it, try some immediate response checks.

Basic methods to check website shutdown cause

Use any possible means to ensure that there is really an accessibility issue and it is related to your side. You can try using a complex toolkit to be sure that you didn’t miss anything.

First of all, visit the website yourself, and check it. Especially when you got a message for Tech Support from a website’s user. Refresh the web page while holding down the Shift key to make sure you’re not seeing a cached version. 

Then try going to the website of the hosting company of your website. If the company’s website doesn’t work, you’ll know it’s a server problem. If you can get to the website, then the problem is with your own website or domain name. You will at least know for sure that your website’s domain name is still yours and valid. 

Also, check Down Detector and its alternatives just to be sure that this is not the major problem for all the Internet. Because it could be something like the major DNS server not working. For example, in 2016, half of the Internet was down because of a DDoS attack on DYN, a well-known major DNS host.

Check whether there is a problem on the server’s ISP side. Because it can also be a global problem. For example, all the services of Google, Amazon, Microsoft, and others in 2021. CenturyLink ISP misconfigured its equipment, and their servers became unavailable for several hours.

And, at last, but not the least, try to use a ping monitoring tool – to test your website’s domain or IP. And perform a traceroute routine. If those two checks indicate a fully functioning website, you will have to look into the problem deeper.

Advanced website monitoring to prevent website shutdowns

If you already finished racking your brain out in your attempts to find out what caused a shutdown, you surely know that monitoring your website is a must to do this quickly. Because, basically, monitoring a web site’s basic accessibility and other indicators gives a lot of information about a website’s status and related issues. 

By knowing all this information and which issues could be caused by which things, you can easily improve your website’s accessibility. And prevent shutdowns or take measures to quickly respond to those. Beginning webmasters will find it very helpful to understand and master these things as early as possible.

That being said, if you solved the issue already and now your website works just fine, you need to check everything one more time. But with precision. Just in case you missed something or actually solved only a symptom, and not the cause. That’s when you will need to choose the best toolkit available for website monitoring. To be confident that your website monitoring and maintenance routines cover everything.

There are many tools on the Internet that can help you find the cause of accessibility problems. Some of these tools can provide simple information. Other tools can provide a detailed report. There are also some toolkits on the Internet that provide the webmaster with additional services. But if you want to find out the cause of a problem, the best option to find out is website down check with hosttracker platform. Because it provides the most detailed and comprehensive diagnostics available today.

Best tool to check your website’s accessibility

If we describe everything in general terms, the working principle of a HostTracker service is simple. This service uses various checks and tests on a website utilizing various access points around the world to ensure the most precise diagnostics. This system’s network has more than 150 access points. The service performs checks in accordance with the settings set by the user and records all the information in the logs.

If problems do occur, HostTracker systems run a series of retests to ensure that the problem is real. After that, the services notify the webmaster or website owner to minimize the likelihood of false positives. Its notification system can use most modern messengers to do this. This ensures that the webmaster is always aware of everything that is going on with the web site.

This way, you can find out not only when the website has stopped working, but also why. For almost all types of checks, you can select the points from which the system will perform them. In total, there are more than 140 points in Russia, Europe, Asia, North and South America, Africa and Australia.

In general, this system is designed to provide the webmaster with maximum information with minimum effort. And all this on an automated daily basis. And eliminate all causes as quickly as possible. And the webmaster can adjust everything with high precision. In addition, HostTracker allows every webmaster to test everything for free for 30 days after registration.