What’s new in Pager technology? One of the latest trends in Pager technology is a new way to use guest and staff paging. This new technology is available in Pagertec. What’s all the buzz about this new system? It may surprise you.
The technology of Pager Communication has changed a lot over the last few years. Before, we needed someone to set up Paging for us – either a call centre employee or someone who lived next door. Now, we have easy-to-use software that we can purchase. What’s new in Pager Technology?
The introduction of guest and staff paging systems
One of the newest features is the guest and staff Paging System. This system enables you to create and set up Paging no matter where you are. It connects to your existing computer system (usually on a leased line), which will allow you to check in on your employees from any location. You can see who’s calling, who the call is from, and who the caller is calling from (or from the number they were calling from).
How does this work? Each time your employee calls your company, you can forward their call to another employee of your choice (some companies do this automatically). When that employee calls that Pager number you gave them, you get the call. If the call comes during your regular working hours, your Pager will ring like normal, and you’ll even be notified via text message. However, if the call is during your off-hours hours, then your Pager goes to voicemail.
What does all this mean to me? It means that you don’t have to waste your time looking for an employee to put the phone down. When your employee is done speaking with the client, you don’t have to wait for him to get home to retrieve his cell phone.
New time-saving features
Instead, you forward the call to another employee, and you’re notified at that time. This new feature can save you a tremendous amount of time, especially if you have a large number of calls coming in during the day.
It allows you to store more contact information in your Pager, such as address histories and calendars. If your business has several branches, then you can give each branch their own Pager number, rather than having the Pager number reserved just for your company. Now all the branches can receive incoming calls from clients, and you no longer need a human resources representative to manually add or remove employees’ Pager numbers. The system is completely automated!
What’s new in Pager technology also provides the option for your clients to change their contact information whenever they want. They no longer have to give you the new number when you want to update their data. In other words, it’s really simple for them to update who they are calling or sending
Easier to update information
messages to. This makes it more convenient for you to keep up with your client’s whereabouts, as well as allowing you to take more clients’ phone calls.
It also enables you to store up to date records about clients, such as when they last spoke to you, and when they last accessed your services. This eliminates the need to go through every single customer record in order to find out any specific information. All records are stored in one centralized location, so you don’t have to worry about being on the lookout for a specific document whenever you need it. And with a Pager, you don’t have to fill in the same forms over again, which saves you a whole lot of time, as well as reducing the possibility for errors that could result in delays in service.
As you’re learning about what’s new in guest and staff paging technology, be sure to check out these services. It will continue to evolve in the future, as technology further develops. Newer features and functions may even become available in pagertec.com on an ongoing basis. So be sure to keep your eyes open for new developments. The benefits of this particular type of service can make the difference between a successful business and one that doesn’t work at all!
Oh, yeah! Did we mention that the new Pager isn’t just for busy executives and business associates? You can use it for nearly any reason! Why not try it out? Pager is a great new invention in time saving and convenience. So what are you waiting for?